ARTIFICIAL INTELLIGENCE APPLICATIONS IN LIBRARIES IN THE CONTEXT OF DIGITAL TRANSFORMATION OF SOCIETY

Abstract

Throughout human history, obtaining information and acquiring knowledge has been a priority for people. At the same time, historically society, the demand for information has continued to increase, people have constantly made efforts to obtain, collect, develop and share information using various methods. As a result of the development of technologies, the process of obtaining information has become easier, people have managed to make their lives easier by using technology more efficiently and productively in all areas of life, and have reached previously unattainable levels in terms of obtaining information. İn the past, people sometimes wrote inscriptions on cave walls, animal skins, and parchments in order to turn their knowledge into culture and pass it on to future generations. Currently, the methods and forms of information transfer have changed. Thus, different methods and tools: cloud systems, physical servers, etc., are used for information transfer. The common feature of these tools, which differ from the past to the future, is to ensure the transmission of knowledge and culture to future generations. Today, libraries host digital resources as well as traditional materials and offer a variety of digital services to facilitate access to information by keeping up with technological developments. Along with digital services, artificial intelligence technologies have also emerged as a possible tool that can be used to make libraries more efficient. The use of artificial intelligence in libraries can facilitate the work of both library staff and users, and improve library services. It should be noted that the directions of application of artificial intelligence in libraries – solving problems and making decisions; in the areas of information discovery by voice and image identification, document cataloging, collection preparation, technical services, reference services, querying, subject indexing, determining users' information needs, database searching and document supply. As can be seen from this, artificial intelligence has the ability to perform many functions of librarianship, such as cataloging, reference services, and collection tools with applications.